30-Day Return Policy

Not satisfied with your purchase? We offer a 30-day return policy from the date of delivery. Items must be unused, with tags attached and in original packaging.

See our full Refund Policy for details

Frequently Asked Questions

How do I track my package?

Once your order has been shipped, you’ll receive an email with your tracking details. You can also check the status anytime by visiting the “Track Order” page on our website and entering your order information.

How long will delivery take?

Orders are processed within 1–3 business days (Monday–Friday). Estimated delivery in the United States is 8–17 business days total, including 1–3 business days processing and an estimated 7–14 business days in transit.

Orders placed after 5:00 PM GMT are processed on the next business day. Tracking is emailed once your order ships and may take 24–72 hours to become active.

Can I return or exchange my order?

Yes. If something isn’t quite right, you can return or exchange any unused item within 30 days of delivery. Simply contact our support team, and we’ll guide you through the process — we’re here to help every step of the way.

Have more questions?

We’re always happy to assist. You can contact our support team at info@trymaisonrose.com, and we’ll get back to you within 24 hours.